Pickup available at Chivilla Bay Uptown Aberdeen
Usually ready in 2-4 days
Shipping & Returns
Shipping Overview:
- In-Stock Items: Processed within 2-3 business days, excluding weekends/holidays.
- Made-to-Order Items: Production time is 2-3 weeks; shipped next business day after completion. Shipping times may vary, especially during high volume periods. We ship via USPS, UPS, and FedEx, choosing the most economical method unless otherwise specified. You’ll receive an email with shipping details, including tracking information, upon dispatch.
- Special Requests: For gift wrapping or other needs, please inform us when ordering.
Returns Overview:
- 30-Day Policy: Items can be returned within 30 days of receipt in their original condition. Start your return via your account or contact us directly for assistance.
- Damages/Issues: Report any problems immediately for prompt resolution.
- Exceptions: Perishable, custom, sale items, and gift cards are non-returnable.
- Exchanges: Return the original item and place a new order.
- Refunds: Processed within 10 business days upon return inspection, with some banks taking additional time to post refunds.
For detailed information on our policies, please visit our Shipping Policy and Returns Policy pages.
Need Help? Contact us at rmay@ChivillaBay.com or call Rhonda at 605-397-7703.
Let customers speak for us
Sign Up Now and Start Earning
Join Our Sand Dollars Loyalty Program
Welcome to Sand Dollars, the Chivilla Bay Loyalty Rewards Program designed to make your shopping experience even more rewarding! As a member of Sand Dollars, every dollar you spend earns you 5 sand dollars, bringing you closer to fabulous rewards.
Here’s How You Benefit:
- Earn as You Shop: Get 5 sand dollars for every $1 you spend with us. Watch your sand dollars accumulate and unlock exciting rewards!
- Celebrate with Us: Earn bonus sand dollars on your birthday and by engaging with us on our social media platforms. It’s our way of saying thank you for being part of the Chivilla Bay family.
- Exclusive Rewards: Turn your sand dollars into amazing perks. Reach milestones like 500 sand dollars and enjoy a $5 off coupon, or save up for even bigger rewards including 10% off coupons and free shipping.
Easy to Join, Easier to Earn:
Signing up is simple—just click the link below. Start earning sand dollars today and make the most out of your shopping experience with Chivilla Bay!
Questions?
Have questions or comments? Send them to us:
3315 6th Ave SE, Suite 22 Aberdeen, SD 57401
Phone: 605-397-7703
Monday through Saturday, 10 am CST to 6 pm CST.
Closed Sundays