Terms of service

Welcome to Chivilla Bay. These Terms of Service (“Terms”) govern your use of our website, chivillabay.com, and any purchases, services, or interactions you have with us (collectively, the “Services”).

By visiting our site or purchasing from us, you agree to be bound by these Terms, along with our Privacy Policy and any additional policies referenced here. If you do not agree, please do not use our Services.

Overview

This website is operated by Chivilla Bay LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Chivilla Bay. We provide this website and Services subject to your acceptance of these Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

1. Eligibility & Online Store Use

By using our Services, you confirm that:

  • You are at least the age of majority in your state or province of residence, or

  • You have permission from a parent or legal guardian

You agree not to use our products or Services for any unlawful or unauthorized purpose and not to violate any applicable laws.

Any violation of these Terms may result in termination of access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

You understand that content you submit (excluding payment information) may be transferred over various networks. Payment information is always encrypted during processing.

You may not reproduce, duplicate, sell, resell, or exploit any portion of the Services without written permission from us.

3. Accuracy of Information

We strive to keep information accurate and up to date, but we do not guarantee that all content on our site is complete, current, or error-free.

Any reliance on information provided on this site is at your own risk. We reserve the right to modify content at any time without obligation to update prior information.

4. Product Availability & Pricing

Prices and product availability are subject to change without notice.

We reserve the right to:

  • Limit or cancel quantities

  • Discontinue products at any time

  • Restrict sales by person, household, or region

We do our best to display product colors and images accurately, but we cannot guarantee exact display on all screens.

5. Orders & Billing

We reserve the right to refuse or cancel orders at our discretion, including orders that appear fraudulent or placed by resellers.

You agree to provide accurate, current, and complete billing and account information.

For details on returns or exchanges, please review our Refund Policy:
https://chivillabay.com/policies/refund-policy

6. Optional Tools & Third-Party Services

We may provide access to third-party tools or services “as is” and “as available.” We are not responsible for third-party tools, websites, or services and are not liable for issues arising from their use.

Use of third-party tools is at your own discretion and subject to their terms.

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.

Please review third-party policies before engaging in transactions with them.

8. User Content & Feedback

If you submit reviews, comments, suggestions, or other content, you grant us permission to use, reproduce, and share that content for business purposes.

You agree not to submit content that is unlawful, abusive, defamatory, misleading, or infringes on the rights of others.

You are responsible for the accuracy of any content you submit.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy, which can be found here:
https://chivillabay.com/policies/privacy-policy

10. Errors & Corrections

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.

11. Prohibited Uses

You may not use our site or Services to:

  • Violate any laws or regulations

  • Infringe intellectual property rights

  • Harass, abuse, or discriminate against others

  • Submit false or misleading information

  • Introduce malware or harmful code

  • Attempt to interfere with site security

Violation of these rules may result in termination of access.

12. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not guarantee uninterrupted or error-free operation of the Services.

13. Limitation of Liability

To the fullest extent permitted by law, Chivilla Bay LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

Some jurisdictions do not allow certain limitations, so these may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Chivilla Bay LLC and its affiliates, employees, and partners from any claims arising out of your breach of these Terms or misuse of the Services.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

16. Termination

These Terms remain in effect unless terminated by you or us.

We may terminate or suspend access to our Services if we believe these Terms have been violated.

17. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Chivilla Bay regarding use of the Services.

18. Governing Law

These Terms are governed by the laws of the United States and the State of South Dakota, without regard to conflict of law principles.

19. Changes to These Terms

We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes acceptance of those changes.

20. Contact Us

Questions about these Terms? We’re happy to help.

Chivilla Bay LLC
3315 6th Avenue SE, Suite 22
Aberdeen, SD 57401
📞 605-397-7703
📧 RMay@ChivillaBay.com